Wednesday, November 13, 2019
This conversation stopper should be a starter
This conversation stopper should be a starter This conversation stopper should be a starter Nobody does it that way.This line stops a conversation before it begins.If no one does it that way, it means it canât be done.If no one does it that way, it means weâll get ostracized or rejected.If no one does it that way, it means we donât know what results await us.If no one does it that way, it means weâre not going to do it that way.So we stick to whatâs worked in the past. We launch the same marketing campaign and make the seventeenth sequel to the Fast and Furious series. We pay lip service to doing things differently, but our commitment to originality carries the same sincerity as a glib politician pledging campaign reform.When push comes to shove, we conform, rather than flout.Resisting conformity causes us emotional distress - literally. A neurological study showed that non-conformity activates the amygdala and produces what the authors describe as âa pain of independence.âTo avoid this pain, we become the by-products of other peopleâs behaviors. In our personal lives, everything from our clothes, favorite movies, religious beliefs, and the books we choose to read are influenced by others. Businesses chase the latest fad or trend and do things simply because their competitors are doing them.In one representative study, participants were quizzed about a documentary they watched: How many policemen were there when the woman got arrested? What was the color of her dress? A few days after they took the test, they returned to the lab to get re-tested. This time, they were shown the responses of other participants, some of which had been intentionally doctored to be false.Roughly seventy percent of the time, the participants changed their answers and went along with the wrong answers given by the rest of the group. Even after the experimenters told the participants that the group answers were wrong, the fake social proof was so powerful that half of the participants stuck with the wrong answers when they were re-tested.Imitation is eas y. It provides the path of least resistance. It can even deliver some results in the short term. But itâs a recipe for long-term disaster. As Warren Buffett put it, âThe five most dangerous words in business are âEverybody else is doing it.â â Over time, imitation makes a trend obsolete. This âmonkey see, monkey doâ approach creates a race to the center. The companies who prevail are those that decide to buck the trend and explore the edges.Consider Patagoniaâs 2011 advertising campaign. The company asked, Instead of doing what everyone does and asking people to buy from us, what if we asked them not to buy from us? The result of this thought experiment was a full-page ad in the New York Times that ran on Black Friday. The ad featured a Patagonia jacket with the headline, âDonât buy this jacket.â With this ad, Patagonia became âthe only retailer in the country asking people to buy less on Black Friday.â The ad worked in part because it supported Pata goniaâs mission of reducing consumerism and lightening environmental impact. But it also ended up helping the companyâs bottom line by attracting customers who shared the same mindset.Dick Fosbury used the same method to revolutionize the Olympic high jump. When Fosbury was training to be a high jumper, athletes would use a technique called the straddle method, where they would jump face down over the bar. But Fosbury, a 21-year-old from the middle of nowhere in Oregon, prided himself on doing things differently. He asked himself, What if I did the opposite of what everyone else is doing? Instead of jumping face down to the bar, what if I jumped backwards?His approach at first invited ridicule. A newspaper called him âThe Worldâs Laziest High Jumper.â To his coaches, the Fosbury flopâ"as it came to be knownâ"was an outrageous and dangerous departure from well-established norms. They tried to convince Fosbury to drop it.Ignoring the naysayers, he kept gradually improvin g his technique and earned himself a spot on the 1968 Olympic team. The laughs eventually turned into cheers as Fosbury proved his critics wrong and took home the gold medal at the Olympics - by doing the exact opposite of the âbest practice.âFosbury knew a secret missed by many others: The low-hanging fruit has already been picked. You canât beat a stronger competitor by copying them. But you can beat them by doing what theyâre not doing.The next time youâre tempted to follow the herd, ask yourself, âWhat if I did what no one else is doing?â Even if you donât follow through, the thought process involved in generating the answer will likely produce unexpected breakthroughs.Ozan Varol is a rocket scientist turned law professor and bestselling author. Click here to download a free copy of his e-book, The Contrarian Handbook: 8 Principles for Innovating Your Thinking. Along with your free e-book, youâll get the Weekly Contrarian - a newsletter that challenges co nventional wisdom and changes the way we look at the world (plus access to exclusive content for subscribers only).This article first appeared on OzanVarol.com.
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